FAQ

Frequently asked questions

How do I keep my pack smelling fresh?


We recommend you store your Just Relax Boo pack in the plastic bag it arrived in to prolong the freshness of the lavender buds. If the lavender scent begins to fade, just crunch up your pack to break up & reacitvate the lavender buds. You may also choose to use a drop or two of lavender essential oils.




What is the best way to HEAT my Just Relax Boo Pack?


To use your Just Relax Boo pack warm, place it in the microwave for 30 seconds. Check the temperature, shake it around & if you need to warm it longer, just try 15 seconds at a time until you find the temperature that best suits your needs. Please use caution to not overheat your Just Relax Boo pack as you may damage it or injure yourself. For a moist heat, slightly wet your fingertips with water & pat your pack to add a little moisture before heating in the microwave. Not recommended for warm use with young children under the age of 2. Please use adult supervision at all times when children are using a warmed Just Relax Boo pack. Boo boo packs should only be warmed in 15 second increments, shaken around to mix up the heat & checked for temperature before handing to a child. Recommended microwave times for room temperature Just Relax Boo packs: Boo Boo Pack - 15 seconds Spa Packs - 30 seconds Relax Racks & Comfort Packs - 45 seconds Game Changer Packs - 1 minute Additional heating time may be added after shaking the pack to mix up the filling & determining it is not warm enough. DO NOT OVERHEAT. You will ruin the pack. Heating your pack striaght from freezer storage will require a longer heating time but please do so in small, 30 second increments to avoid overheating & damaging your Just Relax Boo pack.




What is the best way to use my Just Relax Boo Packs COLD?


If you store your Just Relax Boo packs in the freezer, they will always be ready to bring the chill. We definitly recommend you keep them sealed in their plastic bag so they dont absorb freezer smells that would overpower the lavender buds. Liken unto a mother’s kiss, our cold Boo Boo Packs will fix any child’s woe. No joke. Just say, “go get a boo boo pack” & voila! The secret to their magic: they aren’t shockingly freezing like ice cubes & by the time the coolness fades, your "little" has forgotten why it even was needed.




How do I clean my Just Relax Boo Packs?


To clean your Just Relax Boo Packs, SURFACE WIPE ONLY with a slightly damp cloth. Your Just Relax Boo Packs cannot be submerged in water or placed in a washing machine. The liquid can't be dried effectively & will ruin your pack. We have not discovered an effective method for drying out an accidentally wet pack & therefore suggest replacing your pack should it accidentally get soaked with water or other liquid.





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